Archive
is every work day being different a good thing?
One thing that is likely to grab my interest on TV, and there isn’t a lot these days, is a fly on the wall style programme. Whilst I accept that these things are carefully edited so as to keep people watching I do enjoy looking behind the scenes. Read more…
change is all around, so do something useful with it
I often write here about change; it’s a constant that we embrace and resist in almost equal measure and whilst we can’t turn the clocks back we do effectively do that by often re-inventing something. Read more…
customers, processes and bureaucracy
A couple of things around customer experience have inspired this week’s musings, one of them personal and the other through something on TV. Read more…
a secret ingredient of leadership
Look up the characteristics of leadership and you will see the usual suspects; charisma, decision making, vision, caring for their followers, character, courage and so on, but there is another key ingredient that rarely gets a mention and that is the subject of this weeks musing. Read more…
does a team need a captain?
I often use sporting analogies in this column as they provide a graphic parallel with life in any organisation; the small group doing their best to compete and overcome the opposition. Even individual sports these days seem to involve a team for we talk about Team Murray with regard to our current tennis hero or take golf where whilst the player plays the shot they seem unable to do so without half an hour of discussion with their caddie beforehand and have trainers, dieticians, psychologists and all sorts waiting in the wings, but I digress. Perhaps my editor needs to be alongside… Read more…
eternal vigilance is the price of dishonesty #quote
This is a quote attributed to John Z De Lorean, automotive legend if not for all of the reasons he might have aspired to. As a fervent deregulator I do appreciate the need for some rules, but the question of how many we have to have is always a hard one to answer. Read more…
if you must have rules and regulations at least make them workable
Society does need to have some rules in order to function, but at what point does regulation cease to be effective? The problem with regulation is that it needs to be enforced otherwise it is pointless and so one aspect of creating rules has to be the practicality of implementing them. Read more…
being responsible for your own actions
I have just been sitting in the waiting room at my doctor’s surgery and I passed the watching the information being presented on the TV screen there. One of these was on house fires and was advising me to get out in the event of a fire being discovered with a strap line something like; “Your life is more precious that possessions or pets”. Read more…
You miss 100% of the shots that you don’t take – Michael Jordan
Niki Lauda recalled this quote at Silverstone on Saturday afer Lewis Hamilton had aborted his qualifying lap in Final qualifying at the British Grand Prix thinking that conditions had worsened and that he had pole position in the bag from his previous effort only to find that five others were able to beat his time. Read more…
how to handle a wayward genius
They say that genius and madness go hand are close and perhaps events at soccer’s World Cup illustrate this point, but how do you cope in business with someone who is extremely talented, who delivers great things and yet is capable of acts of equally extreme folly? Read more…
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