Archive
every man in the fleet knows what to do except the commanding admiral
These words were written by Ian Fleming for his creation M to utter in conversation with 007 and they convey an important leadership principle. Read more…
the power of words
Language has fascinated me for as long as I can remember; to listen to someone speak well or to read something well written is a joy. Language evolves though and even in my lifetime there has been a lot of change. Read more…
history is not bunk
Life is not simple, for very few things that we have to deal with are as easy as yes or no. In most cases there are a range of factors that have to be taken into account and these will include possible outcomes of each option before us; the consequences of our actions, and not only in terms of how these affect us, but how they affect others. Read more…
the young generation are the future
“If you could go back in time and change one piece of history, what would it be?”
I was doing some interviewing last week. My role was to probe the breadth and depth of the candidate’s operational abilities while my colleague was looking at the touchy, feely stuff and the above question was one of her standards. Read more…
it’s as easy to do customer service well as it is to get it wrong
Customer service Is something of a passion of mine and over the last week a few examples good, bad and indifferent have prompted these thoughts. Read more…
let your people go and be pleased for them
“Poaching talent” said my fellow speaker, and, even with pantomime season nearly at a close, you could sense the audience wanting to boo and hiss. Read more…
I disapprove of what you say, but I will defend to the death your right to say it. #jesuisahmed
I don’t suppose that anyone reading that headline will be in any doubt as to the event that prompted it, but do I agree with the sentiment? Read more…
In a change to our advertised programme…
In a change to our advertised programme this morning we bring you some random musings. Read more…
One never goes so far as when one doesn’t know where one is going – Goethe
This one is a bit of a double edged sword maybe. You can work with it from a couple of angles as least. Read more…
musing on excess over the festive season
“Everyone has lots of leftovers at Christmas” said the voice from the TV as I was washing up after dinner this evening. Read more…
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British Blogs
the Monday Musings column from that consultant bloke 