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Posts Tagged ‘purchasing’

press cuttings that feature or quote me


I often get enquiries about various articles, interviews and other press reports that I have written, or articles that have quoted or featured me, so here are the business related ones that I’ve been able to track down:

Jackie Le Poidevin, editor of LexisNexis publication Facilities Management, covered my interactive session on good practice in FM procurement with the Rising FM group in London on June 2nd and will feature that in an article for the August 2011 issue of Facilities Management.

FM World give me a kind mention in their preview of the Public Procurement Show in London, where I will be speaking on FM procurement good practice, see pages 16/17 of the 2nd June 2011 issue.

In the April 14th 2011 edition of Supply Management magazine, the CIPS journal, I helped out in the Adviser Q&A section. (Unfortunately they spelt my name incorrectly).

The March 2011 issue of Truck & Driver magazine features a tongue in cheek article by me on the life of an agency truck driver.

FM World kindly feature the Monday Musings column in the FacilitiesBlog section on their web site and in the fortnightly magazine that goes to BIFM members and other subscribers.

FM World featured the Monday Musings column of 28 June 2010 on its web front page. You’ll find the full bog on this WordPress site, but the FM World link is: http://www.fm-world.co.uk/comment/blog/could-you-recognise-a-customer-if-you-saw-one/

A feature in the 20 May 2010 issue of FM World magazine where I was quoted on the impact of purchasing in the FM sector http://www.fm-world.co.uk/features/feature-articles/fm-and-procurement/

A report in the November 2009 issue of Swindon Business News on my assisting the British Council with providing strategic purchasing training to the Jordanian Government http://swindon-business.net/index.php/2009/10/30/local-firm-to-assist-jordan-government/

A feature in the 1 September 2009 issue of FM World magazine on a Public vs Private Procurement round table debate organised by BDO Stoy Hayward at which I was one of the invited panel. http://www.fm-world.co.uk/login/?ReturnUrl=/features/roundtables/pound-for-pound/

Editorial in the 15 March 2007 issue of FM World magazine where I was quoted on the 2012 Olympic site project http://www.fm-world.co.uk/login/?ReturnUrl=/news/fm-industry-news/articles/olympics-procurement%3a-look-at-t5/

Editorial in the 25 January 2007 issue of FM World magazine where I was quoted http://www.fm-world.co.uk/login/?ReturnUrl=/news/fm-industry-news/articles/fms%2c-purchasers-need-to-cooperate/

A Day in the Life style feature on me in Romec Business magazine from 2003  http://www.romec.com/pdf/business/issue2/RB2-page14-15.pdf

At the time of writing all of these links are functioning, but some may require you to subscribe to the sites to obtain the full text. I’ll update this list as I track down other links.

Thanks to those who have enquired for their interest. I am happy to speak with journalists on business topics, especially in the procurement, facilities management, supply chain and logistics sectors.

working from home – my 10 tips

February 1, 2010 2 comments

I first worked from home in the early 1980s and I’ve now been doing it full time for 8 years. My ten top tips for survival are:

1 – Have a timetable. I’m an early riser, and usually working around 0600. I make a point of going no later that 0800 before getting upstairs for a shave, shower and get some clothes on; at least smart casual – going native is not clever. If you’re smart and looking ready for work, you’ll think like work: Behave like a slob and it’ll show in your work,

2 – Schedule your day in whatever way works for you, but take breaks. I don’t do more that 90 minutes on the computer without stopping to do something different. A brisk walk round the block a couple of times a day is good. It gets the blood flowing and that gets oxygen into the brain. Other 15 minute distractions I’ll use include time  in the garden doing a little weeding or pruning or to do some prep work on tonight’s dinner.

3 – Set yourself deadlines and monitor progress. Plan to get x number of calls made, write x hundred words or to finish certain tasks (or make a start on them). Use a desk diary or put it on Outlook or your phone or whatever, but do have a plan for the day/week/month.

4 – It’s easy to forget to eat and drink properly and neither omission will do you any good. Avoid too much caffeine, and eat sensible foods. One way of taking a break I use is to prepare a decent lunch. I take my food break at the dining table as well, sat up properly to aid digestion. Always aim to take your refreshment breaks at regular times.

5 – Try to have a working area set up in the home so that you do, if effect, go to the office and leave the office. It is an important psychological break point. If you don’t have a separate area and have to use the couch or the dining table then have a couple of stacking crates that you keep your files and working stuff in so that you can pack away and put the boxes in the corner. You have to maintain separate home and office regimes.

6 – One of my cyber pals talks about life – work harmony. He doesn’t like the term Balance in this context and I think that he’s right. It is more about harmony in your life and ensuring that you, and the other people in your life, feel good about your lifestyle.

7 – Replace those water cooler moments with some other form of business contact. For me that’s a business club. What you need is a couple of hours every couple of weeks where you can relax and chat with fellow business people from a variety of functions. If there are presentations you’ll learn from them and get the chance to do your own which practices another skill.

8 – Don’t feel guilty about time shifting your hours. If you want to use daylight or weekdays for something personal, as long as you hit your deadlines, do it, but try to make the time in advance by putting the evening or weekend hours in first: It’s hard to play catch up.

9 – Stay safe: Take care with cables and extension leads even if you are the only one home.  Keep information and equipment secure, and do your back ups. It’s your office.

10 – Have fun – otherwise there’s no point.

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The Principles of Warehouse Design 3rd edition


I was honoured to be invited to contribute 2 chapters to this latest edition and am pleased to confirm that the launch has been announced for 10 March 2010. More news will be on the web site of the Chartered Institute of Logistics & Transport (CILT) and I’ll update this blog and my own web sites as the timing and venue are confirmed.

Congratulations to Peter and his team for their efforts in pulling the project together.

Always a pleasure, but also a challenge


Just back from a hectic series of sessions with a delegation from Jordan. Working with people from other nations and cultures is always a pleasure; you can learn so much, often through just having to rethink what you want to communicate so as to say it in words that your audience can truly understand and put into a context that works for them. So also a challenge on several levels.

I also have a huge admiration for those who are working in a second language. I’ve done it myself in France and Germany in particular and understand just how mentally draining it can be, so my hat is off to my new friends for their stamina over the 3 days of the training course that we helped put on for them at the British Council.

Why is it so hard to buy from some companies?


I understand that you need to have a set of processes to enable your company to run, and some of these will be around ordering, pick, pack, despatch and customer enquiries. This is a particular area of my own expertise, but why do you inflict this stuff on the customer?
Buying on line shows up the worst of this for me. Some examples:
• Crude product search engines that give you almost the entire inventory regardless of what you ask for.
• Page links that don’t work.
• Where you view the product, select a quantity to buy, get through a convoluted checkout process and only then get told that it is out of stock.
• Convoluted checkout process.
• Contact Us links that don’t work.
• Drop down lists in the Contact Us section that never seem to cover the query type that I have.
• Comment boxes that only allow too few characters for your query
Some company web sites are great; Amazon for example, but others are dreadful. Amazon relieve me of a lot of my disposable cash because they make it easy for me to spend with them and the overall customer experience is great.
On the other hand there are at least two or three companies a month that fail to extract funds from me because I can’t be bothered to go through all the hassle. Do people at these companies ever consider the customer experience? Do they ever try to buy from themselves? Somehow I doubt it.
And it isn’t just web sites. A lot of face to face experiences are no better. Two big gripes here; firstly the assistant who has to finish talking to their colleague when you’ve obviously arrived, and are waiting, to ask a question, and those places where you can’t enjoy looking without assistant after assistant walking up and asking if you need help.
Come on people. Things may be tight but there is money out there to be spent. Make it easy for folks to spend it with you.