Home > The Monday Musings Column > on the ABC principle

on the ABC principle

I’ve joined a new Facebook group recently and have been sharing memories and catching up with people from a 30 year career. A lot of things have come flooding back including the ABC principle, although that was something that I had learned even earlier.

I’ll take you back to around 1975 and the East End of London. Much of the docklands area was abandoned and near derelict, but it made good space for some transport operators to use and these were amongst my customers as I plied my trade selling commercial vehicle parts and hydraulic fittings. I worked for a franchise operation and was asked to spend a couple of weeks with someone from the parent operation who would advise on credit control and debt management, not that I had much trouble in that direction as most of my customers paid cash and my only concern was to be sure that they were not dud notes I was accepting.

My new partner was ex Royal Navy and ex Kent Police and he looked it. I am not sure how much value our two weeks together were, but I hope that he, being new to this job, got an insight into what really went on at the sharp end rather than what those in the ivory tower thought. For my part I got little from it as his appearance, and the fact that we were running around in his dark blue Morris Marina rather than my usual van, meant that a lot of my customers that that we were the Old Bill when we drove into their yards and my orders plummeted. However, on the last day he gave me a nugget; the ABC principle.

I had taken him the he Waterman’s Arms on the Isle of Dogs, Dan Farsons’ old pub, for lunch and he gave me that bit of advice which he claimed came from his days in CID. ABC: Accept nothing, Believe no-one, Challenge everything.

To me at first it sounded very cynical and, to a large degree, counter-productive for a salesman who was trying to build trust with customers, but as he explained it a degree of sense emerged.

Accept nothing, at least at face value. That isn’t the same as rejecting everything because it is all useful, but don’t trust anything until you can verify it.

Believe no-one. It is not because they are lying, rather that even if they believe what they are saying is true, it may not be. They may also be only telling you what they think that you want to know. If you ask ten eye witnesses what they saw you will get ten different answers, so listen, question, and file it all away until, as with the first point, you can verify it.

Challenge everything. Look at it from every angle that you can think af and then think of some news angles. Test every theory and, you guessed it, verify it.

On that day I took the advice and did not believe it. It all sounded like it had come from an episode of The Sweeney, but I considered it and, in time, tried it. I found that it worked for me. I accept that it is a little extreme, but if you apply the ABC principle with a little common sense it works and will serve you well. For my own part I have applied it very strongly when considering disciplinary matters and accidents at work through to a more casual application pretty much every day when considering something that needs doing. It has kept me out of trouble more often than I can remember.

So don’t take my word here, but do challenge the thinking if you do nothing else. Think about it, work on it and see what you can do with it. You might find that it works for you too.

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